Attention
To keep your packages extra safe, we'd love your help when your package arrives:
📸 Gentle reminder to capture these BEFORE unboxing:
✔️ Take videos & photos of the sealed package
✔️ Videos & photos of the package weight
✔️ Especially if it looks like the delivery might have caused any bumps!
💌 If anything's missing after opening:
→ Just ping our support within 72 hours!And send those proofs to us.
We'll team up with you to sort things out with the carrier – having those snaps makes everything smoother! 🤝
🌸 Why your help means the world:
• Every parcel gets triple-checked with love before shipping
• Without those snaps, we're unable to assist with carrier claims (carrier rules, sadly!)
• You're helping us protect your treasures – thank you! 💝
🌿 Our return policy gently explained:
We can only accept returns/exchanges for quality-related matters.